Shipping & Returns
Free shipping on all US orders. Easy 10-day returns. We want you to love your CiCi Belle pieces.
Shipping
Free Standard Shipping
FREEAvailable on all US orders
Shipping Availability
We currently ship to all 50 states within the United States, including Alaska and Hawaii. International shipping is not available at this time.
Order Processing: Orders are typically processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order ships.
Delivery Times: Delivery times are estimates and begin from the ship date, not the order date. Actual delivery times may vary due to carrier delays, weather, or other factors outside our control.
P.O. Boxes: We are able to ship to P.O. boxes via standard shipping only.
Returns
Days to Return
Return Shipping*
Online Process
How to Start a Return
- 1Log into your account and go to Order History, or contact our customer care team.
- 2Select the item(s) you wish to return and the reason for your return.
- 3Print your prepaid return label and pack items securely in their original packaging.
- 4Drop off your package at any authorized shipping location.
Return Conditions
To be eligible for a return, items must be:
- Returned within 10 days of delivery
- Unworn, unwashed, and unaltered
- With all original tags attached
- In their original packaging
Non-Returnable Items
- • Items marked as Final Sale
- • Intimates and swimwear (for hygiene reasons)
- • Items that have been worn, washed, or altered
- • Items without original tags
- • Gift cards
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 5-10 business days to your original payment method.
Please Note:
- Refund timing depends on your bank or credit card company
- For exchanges, any price difference will be charged or refunded accordingly
Exchanges
Need a different size or color? We're happy to help! For the fastest service, we recommend returning your original item and placing a new order for the desired item. This ensures you get your new item as quickly as possible while inventory is available.
If you prefer a direct exchange, please contact our customer care team and we'll assist you.
Questions?
Our customer care team is here to help with any shipping or return questions.
Contact Us*Free return shipping label provided for all US orders.